At Affordable Elite, we aim to deliver your order promptly and efficiently. Here are the details of our shipping policy:

  • Delivery Time: All orders are delivered within 5 to 7 business days.
  • Processing Time: Please allow 1 business day for order processing before your item is shipped.

Shipping Cost

  • Standard Shipping: We charge a flat rate of 10% of the total order value for shipping. For example, if the shipping cost is calculated at $30, you will only pay $10 for shipping, and we will cover the rest.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:

  • Return Period: Items can be returned within 30 days of delivery.
  • Return Shipping Cost: The cost of return shipping will be deducted from your refund. If the initial shipping cost was $30, you will be responsible for this full amount when returning the item.

How to Return an Item

  1. Contact Us on WhatsApp: Before initiating a return, please contact us on WhatsApp with your order number and the reason for return.
  2. Receive Instructions: We will provide you with detailed instructions on how to return your item.
  3. Ship the Item: Please securely pack the item and ship it back to us using the provided instructions.

Refunds

  • Once we receive and inspect the returned item, we will process your refund.
  • The refund will be issued to the original payment method within 7-10 business days.
  • The return shipping cost will be deducted from your refund amount.

Exchanges

  • If you wish to exchange an item for a different style or color, please follow the return process and place a new order for the desired item.

Contact Us

For any questions or concerns regarding shipping or returns, please contact our customer service team:

Thank you for shopping with Affordable Elite. We appreciate your business and strive to provide the best service possible.